With an unwavering dedication to client success, we operate our business according to these core values:
• Trust – We believe trust is a critical component of any partnership. That’s why we treat your business, like it’s our business. Your success is our success.
• Knowledge – Our teams are cross-trained to serve the diverse needs of our industry. And our senior leaders draw from decades of telecom expertise to define and execute delivery of an ever-evolving list of services to meet industry demand for everything from Ethernet and cell site service to fiber optics and gigabyte access.
• Agility – With a streamlined organizational structure, nimble administrative team and geographically diverse staff, we can quickly adapt to, and address changing client needs.
• Quality – Large or small, when we do a job, we do it right. We proudly maintain a 99.8% quality rating. Our teams understand that they serve a critical role in delivering on the promise of consistent connectivity.
• Safety – With state-of-the-art equipment and support from our in-house OSHA-certified trainer, our technicians meet strict guidelines for on-the-job health and safety.
• Reliability – As a financially stable organization with a 100% claims satisfaction and a proven track record for premium service, our clients can depend on Wilkins to deliver the same reliability they seek for their customers.